🚚Free delivery on orders over £50 📦 30-Day Returns 🖼️Exclusive Artworks
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**Terms and Conditions**
**Last Updated: 21/08/2024**
Welcome to **buywallart.co.uk** (the "Website"). By accessing and using this Website, you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree with any part of the Terms, please do not use our Website.
**1. General Information**
1.1. **Company Information**: This Website is owned and operated by Buy Wall Art UK, United Kingdom. Our registered address is 8, Poppyline Mews, NR26 8QW, United Kingdom].
1.2. **Contact Details**: For any inquiries, please contact us at contact@buywallart.co.uk
**2. Eligibility**
2.1. By using this Website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use the Website and make purchases.
**3. Products**
3.1. **Product Descriptions**: We offer original art, including but not limited to paintings, prints, and other wall art. We strive to provide accurate descriptions and high-quality images of our products. However, colours and appearance may vary slightly depending on your screen settings.
3.2. **Artwork Authenticity**: All original artworks are accompanied by a certificate of authenticity signed by the artist, where applicable.
3.3. **Availability**: All products are subject to availability. Once an artwork is sold, it will be marked as such on the Website. We reserve the right to discontinue any product at any time without notice.
**4. Pricing and Payment**
4.1. **Pricing**: All prices are listed in GBP (£) and include VAT (where applicable). We reserve the right to change prices at any time without prior notice. Prices displayed at the time of purchase will be honoured.
4.2. **Payment Methods**: We accept payment via Paypal, ApplePay, Visa ,Mastercard, GooglePay. Full payment is required before any products are dispatched.
4.3. **Pricing Errors**: In the event of a pricing error on our Website, we reserve the right to cancel any orders placed at the incorrect price, even if the order has been confirmed and payment has been received.
**5. Shipping and Delivery**
5.1. **Shipping Locations**: We ship to U.K.. Shipping costs will vary based on the destination and the size of the artwork.
5.2. **Delivery Times**: Delivery times are estimated at checkout. We aim to dispatch within 2 business days. However, delivery times are not guaranteed and may be affected by external factors.
5.3. **Customs and Duties**: For international orders, the buyer is responsible for any customs duties or taxes imposed by their country.
5.4. **Insurance**: All artworks are shipped with full insurance to cover loss or damage during transit. If your order arrives damaged, please contact us immediately.
**6. Returns and Refunds**
6.1. **Returns Policy**: You may return artworks within 30 days of receipt, provided they are in their original condition and packaging. Custom or commissioned pieces are non-returnable unless they are defective.
6.2. **Refunds**: Refunds will be processed within 30 days of receiving the returned item. The refund will include the cost of the artwork minus any shipping charges, unless the return is due to our error.
6.3. **Return Shipping**: Return shipping costs are the responsibility of the buyer, except in cases where the return is due to an error on our part (e.g., incorrect or defective item).
**7. Intellectual Property**
7.1. **Ownership**: All content on this Website, including text, images, logos, and designs, is the property of [Your Company Name] or its content suppliers and is protected by copyright and trademark laws.
7.2. **Use of Content**: You may not reproduce, distribute, or otherwise use any content from this Website without our express written consent.
**8. Privacy Policy**
8.1. **Data Collection**: We collect and process personal data in accordance with our Privacy Policy. By using the Website, you consent to such processing.
8.2. **Cookies**: This Website uses cookies to enhance your browsing experience. By continuing to use the Website, you consent to the use of cookies as described in our Cookie Policy.
**9. Limitation of Liability**
9.1. **No Warranty**: While we strive to ensure the accuracy of the information on our Website, we do not guarantee that the Website will be error-free or uninterrupted. The Website and all products are provided "as is" without any warranty.
9.2. **Liability**: To the fullest extent permitted by law, [Your Company Name] shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or purchase of products.
**10. Governing Law**
10.1. These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wale
**11. Changes to Terms**
11.1. We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Website following such changes constitutes your acceptance of the new Terms.
**12. Contact Information**
If you have any questions about these Terms, please contact us at: contact@buywallart.co.uk
Return and Refund Policy
1. Returns
We want you to be completely satisfied with your purchase. If you are not happy with the artwork, you may return it within 30 days of receiving it for a refund or exchange, provided that the artwork is in its original condition and packaging.
2. Return Process
To initiate a return, please contact us at contact@buywallart.co.uk within 30 days of receiving your order. We will provide you with instructions on how to safely return the artwork. Please ensure the artwork is securely packaged to prevent damage during transit.
3. Return Shipping
The cost of return shipping is the responsibility of the buyer unless the artwork is defective or not as described. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
4. Refunds
Once we receive the returned artwork and verify its condition, we will process your refund within 14 days. Refunds will be issued to the original payment method. Please note that original shipping costs are non-refundable, unless the return is due to an error on our part.
5. Non-Returnable Items
Custom or commissioned artworks are non-returnable unless they are defective or damaged.
6. Damaged or Defective Items
If your artwork arrives damaged or defective, please contact us immediately at contact@buywallart.co.uk with photos of the damage. We will work with you to resolve the issue, either by offering a replacement, repair, or full refund.